Day 941. Tips on earning people’s trust.

October 30, 2013

365+ Days of Living the Dale Carnegie Principles

Day 941.  Monday, October 21, 2013
This afternoon I received a text from Amy.

Amy:  “Smiling Daffodil, I have a family heirloom I’d like you to photograph. I’m bringing it with me from Oklahoma.”

Smiling Daffodil:  “Really?  Awesome! Woo-hoo! Yay!”

She went on to explain what it was—which made me even more excited.

Smiling Daffodil:  “Wow, this is really a privilege.  Thank you—and I’ll be sure to do my best for you and your family.”

We made arrangements for me to pick it up tomorrow.  I’ll also be taking Amy’s photo for a project I’m working on.

Amy:  “What do you think?  Should I wear my hair up or down?”

I was really happy to hear this question.  It indicates this really means a lot to Amy.

Smiling Daffodil:  “Wear it up one day and down another.  I’ll take a selection of photos tomorrow and then again on Friday.  This way we have plenty to choose from!”

Amy:  “Good thinking!”

This very short and somewhat vague story does feature some Dale Carnegie principles.

From Dale Carnegie’s book, How to Win Friends and Influence People:
Make the other person feel important—and do it sincerely.

The background to this story:  I asked Amy for an item to photograph awhile back.  I didn’t want to pressure her—and I figured if she wanted something photographed she’d approach me when she was ready… maybe!  That she approached me out of the blue meant something to me.  That she had put great thought and care into the item she wants photographed makes me feel important—and likewise, I want to make her and her family feel important by photographing the item to the best of my ability.  The photos will have great meaning to the family. They trust me with this responsibility.

The lesson in this story:  The secret to earning people’s trust and gaining influence is to listen and take interest in others.  Put others before yourself.  Notice and remember details.  Do things for them that will mean something to them.

365+ Days of Living the Dale Carnegie Principles By The Smiling Daffodil

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