Day 964. Take the time to see matters from the other’s perspective.

March 16, 2014

365+ Days of Living the Dale Carnegie Principles

Day 964.  Wednesday, November 13, 2013
It was the end of the workday. I was finishing up some tasks when Janice walked in to my office.

My immediate thought: “please God don’t let her stay long.”

Janice:  ”I need your advice…”

I sat and listened attentively— with no emotions.  I was tempted to interrupt but decided it was best to listen.

Janice:  ”What do I do?”

I paused before answering.  I mulled things over in my head.

Smiling Daffodil: “Remember the individuals we are dealing with…”

Janice:  ”Yes, that is true.”

Smiling Daffodil:  ”If what was reported did happen— which I’m not surprised if it did— it certainly is a shame.  It should have been handled in the following manner.  It’s not fair to you…”

Janice listened.

Smiling Daffodil:  ”But they aren’t going to change.”

We talked through it some more. I also empathized with her struggles.

Smiling Daffodil:  ”I have some ideas but need to sleep on it.”

I explained my ideas— and admitted they weren’t quite thought out yet.

She liked the plan and agreed to think on the matter as well tonight.

The Dale Carnegie principles used in this story are from How to Win Friends and Influence People:
Principle 17.  Try honestly to see things from the other person’s point of view.
Principle 23.  Call attention to people’s mistakes indirectly.

The lesson in this story:  people will go to you for guidance and help when they know you have a ready ear for them.  This is a great leadership role.  You can provide guidance and counsel to help others make positive decisions.

365+ Days of Living the Dale Carnegie Principles By The Smiling Daffodil

 

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